Senior employee of environmental square permits – IT job in Netherlands

Are you an experienced senior Wabo permit issuer who is ready for the next step in your career? Do you like to be at the intersection between policy and implementation and can you take both implementation and policy a step further? Do you like to delve into complex matters with political and administrative interests? Then you might be our new senior permit employee at the Omgevingsplein.

How do you matter?
You are responsible for handling complex requests. You direct the entire process, you initiate, coordinate and test all activities associated with the complex application. You coordinate this with internal and external specialists. You maintain contacts with external parties such as water boards, provinces and the environmental department.

You are a source of information on the content and for escalation. Administratively and/or politically complex issues or issues that cannot be resolved internally are escalated to seniors. You are jointly responsible with them for advice or solutions that are supported.
You are a specialist in your area of ​​expertise, for example quality assurance, Building Decree or legal procedures (ABB, Basic Legal Principles). Based on this expertise, you are responsible for maintaining, updating and sharing the knowledge. You are a source of information and you guide the rest of the team on important points. You contribute to the development of policy based on implementation. You make policy proposals and contribute to the content of the knowledge base and DSO.

You are a sparring partner on the content for your team leader, department head and management. You regularly speak at the board and political table.

What does your day look like?
You start your day at the office and attend the start of the day to keep a good overview of the activities and/or bottlenecks that are happening within the department at that time. You answer complex questions and help a colleague get started. You talk for a while with the colleague who is responsible for the division of work, because you see a number of major issues coming our way and you see an uneven distribution of work. You will then have a meeting about an administratively sensitive file with the team leader and councilor. You have worked out a good solution for this conversation that is acceptable to all parties. You now have time to prepare the residents’ evening for a new construction project. You created the design together with your colleague from the policy department, the client and the architect. You call a local resident who would like to be kept informed and ensure that the developer is well aware of the concerns. With your helicopter view and neutral attitude, this residents’ evening will go well.

Time for lunch, so you walk around with a colleague and leave the building. You then briefly join the other colleagues in the company restaurant to check whether there are any complex questions.

In the afternoon you will focus on an administrative proposal to submit a large new construction project to the council. You have an hour for this, because afterwards there will be a meeting with colleagues from the policy department for the further development of the crumb policy. As a real link between policy and implementation, you know what it takes to create clear and implementable policy. Just before you log out, send some information to the knowledge manager about a change in important legislation, so that your colleagues can continue with that information. Finally, you report to the key user of the new workflow system that you have come up with a solution for a new step in the process. There are still a number of decisions ready, you check them carefully and sign them so that they can be sent.

At the end of the day, you go home with enough energy to exercise in the evening, after which you log in to see how your council proposal is discussed in the council meeting. You will of course be available to the councilor who may be asked difficult questions about this. It’s nice that your colleague is also watching, together you know more than alone.

What are you bringing?

• You are customer-oriented
• You are able to think strategically at the intersection of policy and implementation
• You are decisive and creative in coming up with solutions
• You are politically and administratively sensitive
• You have strong oral and written expression skills
• You have an eye for conflicting interests and know how to deal with them in a professional manner

Furthermore you have:

• HBO/WO working and thinking level
• Demonstrable work experience with various pre-assessments
• At least 5 years of work experience in multiple applications
• ABW1 and ABW2 training completed

What do we do for you?

• Salary of a minimum of €4,020 and a maximum of €5,725 per month based on a 36-hour working week (scale 11)
• In this permanent position you start with a 12-month employment contract
• Individual choice budget (IKB) worth 17.05% of the salary (incl. holiday pay and end-of-year bonus)
• Personal development opportunities and study facilities
• Work from home options, an iPhone and laptop

Will you be working here soon?
Working for the KCC department is working for the face of Leidschendam-Voorburg. Every team contributes to our services in its own way. From applying for a driver’s license to a complex permit process for an event, this is all done at the KCC. Here, customers are helped the way they want to be helped: at the counter, by telephone and online. The department where you can be of immediate significance.

Good to know

• For more information, please contact Cassandra Jautze (team leader) on 070 300 8924 or cjautze@leidschendam-voorburg.nl
• This vacancy is open for a longer period. If you are interested, do not wait to apply, we will be happy to schedule a personal interview with you while the response period is running.