IT Support Specialist – IT job vacancy in Netherlands

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Working location, salary/wage, working hours per week, education level required, and employer information are as follows:

‘s-Hertogenbosch €2,800 – 3,000 per month 40 hours HBO Super Micro Computer BV

February 23, 2023

Is helping people with all sorts of IT questions your hobby? Do you like to work in a transnational company? Then Super Micro in ‘s Hertogenbosch, is what you are looking for! They are hiring IT Support Specialists!!

salary of €2,800.00 to 3,000.00 gross per month

Travel allowance of €0.21 per km

Possibility to receive a permanent contract

40 hours a week from 09:30 till 17:30

Pension starting from 8 weeks worked

Working in an international team

As an IT Support Specialist you can work without a lot of supervision. You like to research solutions yourself. You do that using the resources that are given. Also, you have:

a bachelor’s degree or equivalent is a must call center or customer service experience of 2 years technical and diagnostic ability along with founded ability to diagnose problems above basics, and elemental mechanical skills high-class communication and interpersonal skills – spoken and written in English via email , text and telephone the knowledge to read/understand service manuals/bulletins

As IT Support Specialist, you will receive incoming calls from consumers. Also from service technicians. You will provide diagnostic support on appliances and other products. You will deal with technical/diagnostic calls. Besides that you will process emails and requests to set up novel service. If you want:

Escalate calls as needed to Field Technician/Engineer (Tier 1 & 2) for in depth technical/diagnostic assistance Document & log support ticket on service calls in ticketing system Complete status updates on service calls completion Report issues identified from service partners for escalation Perform other specific duties or assignments as directed by Service Desk Manager

Super Micro is a global leader in high server technology and innovation of IT. It is an international company with a main office in the United States. So the company language is English. Because it is an international company, you will work with colleagues from all over the world. And there is the possibility to work abroad! Your colleagues would welcome you every day to a fun and growth encouraging environment.

Are you enthusiastic about this function as an IT Support Specialist? Come join the team! Apply and we will contact you within 24 hours. If you still have questions, please contact us via:Phone: 077-3552711WhatsApp: 06-51673947



Do you have any questions about this position as a test engineer? Feel free to contact me!


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