IT helpdesk employee – IT job vacancy in Netherlands

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Working location, salary/wage, working hours per week, education level required, and employer information are as follows:

Apeldoorn €2,300 – 2,600 per month permanent employment 24 hours MBO, HAVO, VWO

April 24, 2023

Facilitor is our Facility Management Information System. A mouth full. But indispensable. As a service employee application management, you are therefore also indispensable! You ensure optimal use of this central source of information. How? By being there for our users if they have questions, wishes or complaints. If there is a malfunction, you take the initiative and continue. If you cannot solve it yourself, you contact the supplier. Do you like thinking along with development? That is perfect! You support the application manager with the further development of the system. So a dynamic function. No day is the same, no question is the same and no user is the same.

€2,300 and €2,600 gross

Training opportunities via VolkerWessels Academy

At least a 24-hour work week

View of a permanent contract



You are customer-oriented and you listen well to people. In addition, you are solution-oriented and you think in terms of possibilities. You like to do everything you can to satisfy the customer and provide the right solution. You also already have some experience or affinity with ICT systems.

a completed MBO-4 course; current work experience and/or training within ICT; aware of developments in ICT; good command of the Dutch language in word and writing. you like working with users.

These are your daily activities:

You provide support and solutions to user questions. Where necessary, you consult with the supplier. Processing and handling reports that come in via the system, e-mail or telephone. You identify trends in wishes, complaints and bottlenecks of users. You make proposals to optimize the process when you think it can be improved. You support the Functional Application Manager with changes to the application and test new updates. You inform users about current and implemented changes.

We are a versatile service provider within the facility real estate and parking market. We provide services throughout the country, for clients inside and outside VolkerWessels. From cleaning to energy purchasing and everything in between. We provide all facility services that support the company. Our people make the difference. With conviction and personal service. At PCH Holding we are service providers in heart and soul who go the extra mile.

Got excited? We understand that! You can apply via the ‘Apply’ button. We will be happy to contact you!

Camille Brothers

Questions about this vacancy or position? Don’t hesitate to ask them to me.

This job is posted on Click here to apply.

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