Helpdesk personel – IT job vacancy in Netherlands

Are you looking for a long-term position at a small-scale international organization? Would you like to learn more about all the software and applications this company offers to its customers? And are you happy to help customers with their user questions and problems? Then this position for 32 to 40 hours as a helpdesk employee at Management Drives in Zeist is definitely something for you.

You are the communicative and service-oriented helpdesk employee we are looking for. You want to work for 32 to 40 hours for a long time. You do not necessarily have to have experience as a helpdesk employee. It is much more important that you have an affinity with software and applications. You master the Dutch and English language fluently in word and writing. You see it as a challenge to help users get back on their way as quickly and efficiently as possible. Providing good service is of paramount importance to you.

Fluent command of the Dutch and English language in word and writing; Communicative and service-oriented; Experience or affinity with providing software/application support;

As a helpdesk employee, you are the first point of contact when it comes to supporting international partners in the use of the so-called MD (Management Drives) software. You know how to translate the wishes and requirements of the partners into the various applications. Incidents and questions can come to you by email and telephone. In addition, you ensure that the applications are always available and function as optimally as possible. In this role as a helpdesk employee, you are an important link between partners, colleagues and the business. You are in daily contact with the users and that way you know what the wishes of these partners are. Your input is therefore valuable in the development of new applications.

Provide the best user support to the partners by email and/or telephone; The optimal functioning of the applications; Provide input on the development of new applications;

You will be working at an international organization in Zeist. With the applications of Management Drives, organizations worldwide improve the performance of (their) organization, teams and individuals. By providing insight into the motives, people are able to develop in a way that actually motivates them. The MD software platform – consisting of several applications including the MD App – is the basis for today’s success. This has led to an international network of more than 3,000 partners who are active in more than 60 countries. As a helpdesk employee, you and a small team from Zeist provide support to all users. Fun activities are also organized with your colleagues that you can join. connect. Think of a catered lunch at the office, a concert or a weekend away, where you can also bring an external person.

Directly on contract with the company itself; Cozy team; Beautiful location in the middle of Zeist; Location easily accessible by private transport and public transport; Flexible working hours.

Enthusiastic? Be quick and apply directly for this position of helpdesk employee at Management drives in Zeist.

Lars, Leonie & Lisanne

recruiters

Questions about this vacancy or this function as a helpdesk employee? Don’t hesitate to ask us!