All-round functional application manager (Social Domain) – IT job in Netherlands

What are you going to do?

In your role as an all-round functional application manager in the Social Domain, you are the link between people and the applications we use (Suite4SD and related modules such as PKO, S4SR).

It concerns a versatile position where you are one moment busy setting up work processes, the next moment you are involved in implementations / projects of new modules and in the meantime you deal with the questions of the user organization. A customer-oriented, service-oriented institution

so a must!

Your work

As a functional application manager, you and your colleagues are responsible for the functional management of all packages in the social domain. You act as an intermediary between users and suppliers, you take care of technical security and authorizations and you design, provide and monitor the links between the systems and applications. You advise on adjustments and extensions of applications and application chains, and you provide technical solutions together with your other colleagues from I&A. You are responsible for user support (you take care of installations and implementations, write and maintain procedures and

instructions and provides support for complex problems to various users in the organizations). In addition, you translate user wishes into new solutions. You keep an eye on developments in your field so that you are able to translate these developments into the wishes and needs of users and into design and application in the application. You participate in projects.

Maintaining and developing management documentation is also one of them

your many tasks. A customer-oriented, service-oriented attitude is therefore a must!

Your profile

For this challenging job we are looking for someone with:

• At least 3 years of work experience as a functional manager
• HBO working and thinking level;
• Knowledge and experience with Suite4SD is an advantage;
• A ‘doing’ mindset;
• Solution-oriented, innovative, analytically strong and stress-resistant;
• You are enthusiastic, a go-getter and result-oriented and you switch easily with various users in the organizations;
• Do you not yet meet all the “requirements”? Feel free to respond, we look forward to your response.

Our offer

Duo+ offers you a challenging job where independence and customer focus are valued. The position has been tentatively valued at scale level 9 (minimum €3,167 and maximum €4,537 gross per month at 36 hours per week). In addition, Duo+ offers you a modern package of fringe benefits whereby you can use 17.05% of your salary as Individual Choice Budget (IKB). The position is temporary for the duration of one year with the intention of permanent employment.

Your location is Diemen.

About Duo+

Since 1 January 2016, Duo+ has been the implementing organization of and for the municipalities of Ouder-Amstel, Diemen and Uithoorn. We work in 3 departments (12 teams in total) on individual and collective services, as well as on good and efficient business operations for our customers. Most of the approximately 300 Duo+ employees used to work for one of the municipalities. The mix of people guarantees an inspiring, versatile and dynamic organization.

Duo+ is the result of the wishes of the municipalities to come to closer and more professional cooperation. Key concepts here are customer focus, professionalism and state-of-the-art technology. We are businesslike, innovative, transparent, informal and professional. In addition, as an organization we are involved in the society around us; our work matters and we are proud of it!

About Team I&A

The Informatisering en Automatisering (I&A) team has approximately 40 employees divided over the ICT Services & Support, Digital Working, Geo & Data Management and Projects clusters, as well as several staff functions. Together they provide the entire information provision for the partnership, such as system and network management, workplace management and support, functional management, first and second line support, data management, information security, etc. They also provide advice and (project) support with regard to. ICT to the various substantive domains.

Interested?

Do you recognize yourself in this and are you interested? Then respond via Working in the West.

If you would like more information first, please call Jaap van Kooten, Team Leader I&A, on telephone number 06 25215172.

About Duo+
Duo+ has been the executive organization of and for Ouder-Amstel, Diemen and Uithoorn since January 2016. Most of the nearly 300 employees previously worked for one of those three municipalities. Now we work in 12 teams from three departments and spread over the three municipal buildings. The Duo+ implementation organization consists of the Operations department, the Citizens department and the Neighborhood department.

It is Duo+’s task to assist customers with changing service needs in a ‘flexible, flexible and innovative’ way. We do this in the field of municipal individual and collective services and their business operations. We assist them by providing reliable and efficient delivery of the right services and products at the agreed time. Duo+ is and feels owner of customer demand. This is only possible with transparent cooperation, management and co-creation. Characteristic of the relationship between the municipalities and Duo+. After all, the best solution you come up with is the one you come up with together. Service is people work!

To achieve the objectives, Duo+ needs people with a focus on results and a smart approach. People who are committed to our objectives and who are willing and able to achieve the intended results for customers. We perform our tasks with an eye for the various relationships that exist between our customers and Duo+. Our employees work in a dynamic network working environment with a high degree of independence and development opportunities.