All-round Functional Application Manager – IT job in Netherlands

This is a versatile position where one moment you are busy setting up work processes, the next moment you are involved in implementations/projects of new modules and in the meantime you deal with questions from the user organization. Is a customer-oriented, service-oriented institution

so a must!

Your work
As a functional application manager, you and colleagues are responsible for functional management of all packages in the social domain. You act as an intermediary between users and suppliers, ensure technical security and authorizations and you design, maintain and monitor the connections between systems and applications. You advise on adjustments and extensions of applications and application chains, and you provide technical solutions together with your other colleagues from I&A.

You are responsible for user support (you take care of installations and implementations, write and maintain procedures and instructions and provide support for complex problems to various users in the organizations). You also translate user wishes into new solutions. You keep an eye on developments in your field so that you are able to translate these developments into the wishes and needs of users and into design and application in the application.

You participate in projects. Maintaining and developing management documentation is also one of your many tasks. A customer-oriented, service-oriented attitude is therefore a must!

Your profile
For this challenging job we are looking for someone with:

• At least 3 years of work experience as a functional manager
• HBO working and thinking level;
• Knowledge and experience with Suite4SD is an advantage;
• A ‘doing’ mindset;
• Solution-oriented, innovative, analytically strong and stress-resistant;
• You are enthusiastic, a go-getter and results-oriented and you connect easily with various users in the organizations;
• Do you not yet meet all the “requirements”? Please feel free to respond, we look forward to receiving your response.

Our offer
Duo+ offers you a challenging job where independence and customer focus are valued. The position has been provisionally valued indicatively at scale level 9 (minimum €3,167 and maximum €4,537 gross per month for 36 hours per week). In addition, Duo+ offers you a modern package of secondary employment conditions where you can use 17.05% of your salary as an Individual Choice Budget (IKB). Your location is Diemen. The position is temporary for a period of one year with the intention of permanent employment.

About Duo+
Since January 1, 2016, Duo+ has been the implementation organization of and for Ouder-Amstel, Diemen and Uithoorn. We work in 3 departments (12 teams in total) on individual and collective services, as well as on good and efficient business operations for our customers. Most of Duo+’s approximately 300 employees previously worked for one of the municipalities. The mix of people guarantees an inspiring, versatile and dynamic organization.

Duo+ is the result of the municipalities’ wish to achieve closer and more professional cooperation. Key concepts here are customer focus, professionalism and very modern technology. We are businesslike, innovative, transparent, informal and professional. In addition, as an organization we are involved in the society around us; our work matters and we are proud of that!

About Team I&A
The Information and Automation (I&A) team has approximately 40 employees spread over the ICT Services & Support, Digital Working, Geo & Data Management and Projects clusters, as well as a number of staff positions. Together they provide the entire information provision for the partnership, such as system and network management, workplace management and support, functional management, first- and second-line support, data management, information security, etc. They also provide advice and (project) support. ICT in the various substantive domains.

Interested?
Do you recognize yourself in this and are you interested? Then respond before December 4, 2023 via Werken in het West with your CV and motivation letter.

If you would like more information first, please call Jaap van Kooten, I&A Team Leader, on telephone number 06 25215172.

We do not appreciate acquisition!

About Duo+
Since January 2016, Duo+ has been the implementation organization of and for Ouder-Amstel, Diemen and Uithoorn. Most of the almost 300 employees previously worked for one of those three municipalities. We now work in 12 teams from three departments and spread across the three municipal buildings. The Duo+ implementation organization consists of the Business Management department, the Citizen department and the Neighborhood department.

It is Duo+’s task to assist customers with changing service needs in a ‘nimble, flexible and innovative’ manner. We do this in the area of ​​municipal individual and collective services and their business operations. We assist them by providing reliable and efficient delivery of the right services and products at the agreed time. Duo+ is and feels that it owns customer demand. This is only possible with transparent collaboration, direction and co-creation. Characteristic of the relationship between the municipalities and Duo+. After all, the best solution you come up with is the solution you come up with together. Service is people work!

To achieve its objectives, Duo+ needs people who are focused on the results and smart in their approach. People who are committed to our objectives and want and can achieve the intended results for customers. We carry out our tasks with an eye for the different relationships that exist between our customers and Duo+. Our employees work in a dynamic network working environment with a high degree of independence and development opportunities.